Last updated: October 30, 2025

At m6designer, we understand that clear store policies provide our customers with confidence when shopping online. This Shipping and Returns Policy outlines our procedures for order fulfillment, delivery, returns, and exchanges for orders worldwide.

Global Free Shipping:

We’re proud to offer free worldwide shipping on all orders — no minimums, no hidden fees. Wherever you are, we deliver straight to your door at no extra cost.

Order Processing:

All orders are produced on demand. Once your order is placed, it is forwarded to our fulfillment partner for production and shipment.

Estimated Shipping Times:

Orders are typically shipped within 6–8 business days. Delivery times may vary depending on destination and carrier performance.

Shipping Origin and Carriers:

Orders are fulfilled by trusted third-party providers with production and fulfillment facilities in multiple regions (Europe, North America, and Asia) to ensure global coverage.

Actual delivery times may vary depending on your location, local customs, and carrier availability.

Incorrect or Incomplete Addresses:

Please ensure that your shipping address is correct. Orders returned due to an incorrect or incomplete address can be reshipped once the correct information is provided; however, reshipment fees may apply in those cases.

Customs, Duties, and Taxes:

For most destinations, any applicable taxes or duties are included in your order total.

However, some countries outside the EU or North America may apply import duties or local taxes upon delivery. These charges (if any) are determined by your local customs authorities and are beyond our control.

Lost in Transit:

If your order is lost in transit, please contact us within 30 days of the estimated delivery date with your order number and tracking details. Once confirmed, we will issue a replacement order free of charge.

Damaged, Mislabeled, or Defective Items:

If you receive a damaged, mislabeled, or defective product, please notify us within 15 days of receiving your order. Include your order number and clear photos of the issue. We will review your claim and offer a free replacement or refund for the affected item.

Returns Due to Buyer’s Remorse:

Because all m6designer products are made to order, we generally cannot accept returns for buyer’s remorse (e.g., ordering the wrong size or color). However, if you wish to discuss an exchange, please contact us within 15 days of receipt and we’ll do our best to assist.

Size Exchanges:

We do not automatically offer size exchanges. If you require a different size, contact our support team to arrange a new order. Any additional production or shipping costs will be your responsibility.

Problem Reporting:

If you experience any issues with your order (such as delays, lost packages, or delivery discrepancies), please contact us within 15 days of the estimated delivery date. Provide your order number and a brief description of the issue, and we’ll work quickly to resolve it.

For any questions regarding this policy or to report an issue with your order, please contact:
Email: info@m6designer.com
We provide customer support for all international orders in English and Spanish.

We may update this Shipping and Returns Policy from time to time to reflect changes in our operations or applicable laws. The most recent version will always be available on our website.